When to Repair vs Upgrade Your Microsoft Surface Air in Auckland



Being a person, who has been fixing laptops and tablets in Auckland many years, customers usually ask me this question: Is it better to fix my Microsoft Surface Air or get a new one?

Frankly speaking, there is no black and white answer. It will be based on the problem, what you have to spend, and how you use your device in your everyday life. I shall reduce it, simplify it, as to the eyes of a local technician.

1. When It Makes Sense to Repair Your Surface Air.

Minor or Common Fixes

The problems with your Surface Air are such that:

  • A cracked screen
  • Weak battery life
  • Faulty charging port
  • Poor performance caused by software bugs.

then a repair is quite well worth it. They are the types of issues that we are fixing on a weekly basis in our Papakura and Auckland repair shop.

The cost of replacing a battery or a screen is only a fraction of the cost of a new Surface Air. Most devices can be tuned-up or have some parts replaced and then work as smoothly as new.

You are Satisfied with its Work.

You do not need to upgrade you Surface Air immediately because it may still serve all your purposes: browsing, emails, schoolwork or work at the office. A repair can add another 2–3 years of reliable use.

At Auckland, numerous consumers enter the store believing they require a new device and after the speedy diagnostic and repair check up, a customer leaves the store a happy customer and hundreds of dollars wealthier.

When It Could be Time to Upgrade.

Severe Logic Board Damage

It can be both tricky and expensive to repair your Surface Air in case of water damage or large-scale failure of logic board. In such instances, I tend to inform my customers in Auckland to first compare the replacement price and the repair price.

In case the cost of a repair will exceed 60 to 70 percent of a new Surface, then an upgrade may be more beneficial.

Your Mind Has since Exceeded the Machine.

Technology moves fast.


The older models of the Surface Air may now begin to perform less well in case you now do video editing, gaming, or heavy multitasking. In such a situation, one should consider upgrading to a more current version of Surface Pro or Surface Laptop in order to gain higher performance and bigger battery inside.

Too many parts are malfunctioning.

Perhaps fixing all of them simultaneously will not be cost-efficient in case your device has several problems such as a failed battery, a broken screen, and a broken keyboard.
It is like a 20-year-old car, it is time now to repair it but it is always wiser to invest in a newer one.

 3. What I Generally Communicate to my Customers in Auckland.

When it comes to making a choice, I would always suggest:

  • Make the correct diagnosis - Be sure of what is wrong.
  • Get a complete quote for Microsoft repair in Auckland-Compare repair and replacement price.

Consider how you use it - In case you use your Surface only to do things that are not demanding, the repair is usually sufficient.

An excellent repair centre will never be in a hurry to do an upgrade that is unnecessary. We never lie, we will always give you a straight answer, in case the device is not worth fixing.

You may also like to read 

https://erepairnsparesconz.hashnode.dev/best-microsoft-surface-repair-services-in-auckland-what-to-look-for

I have also witnessed how Auckland users are spending hundreds of dollars on a new Surface only to find that what they had was only in need of a new battery or SSD.

There have been times on the other hand when I have witnessed people unnecessarily spending a lot of money in an attempt to repair the device that has outlived its life span.

It is all about balance and open truth. Everything you need to know about the 20-minute diagnostic.

5. Need Expert Advice?

You can come and have a quick check up in our repair centre in Auckland or any other place in Auckland. We will check your Surface Air and tell you what is wrong and provide you with a quote of no pressure.

We do it all- Microsoft Surface screens, battery, and logic board changes, all in this very Auckland.

Bottom Line

There is no need to upgrade until you are sure of the actual problem. Microsoft Surface Air can have a new lease of life in most instances with just a simple fix. However, when it really comes to calling time, we will help you candidly make that call - considering your budget and needs.

Need your Surface Air repaired or updated?
You can also get in touch or see our local team, we are always open to a talk and provide some straight advice.



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